NuWare

Customer Experience
Smart Operations
Data Management
Decision Analytics

Digital Onboarding

Simplify customer acquisition while ensuring compliance. Our intelligent onboarding platforms automate KYC, identity verification, and documentation, enabling customers to open accounts in minutes rather than days. Advanced risk models detect anomalies early, reducing fraud risk while improving conversion rates by up to 40%.

Seamless multi-channel account opening workflows.
Integrated eKYC and AML validation engines.
AI-driven fraud checks and digital signature enablement.
Real-time status tracking for customers and branch teams.

Personalized Banking

Every customer expects their bank to understand their financial goals. NuWare builds personalization engines that leverage transactional, behavioral, and demographic data to deliver meaningful recommendations, from savings plans to investment opportunities.

Customer 360 platforms that unify insights across deposits, loans, and investments.
Predictive analytics for next-best offers and relationship deepening.
Contextual messaging to enhance cross-sell and upsell conversions.
Dynamic segmentation models that adapt in real time.

Omni Engagement

In a world where digital and physical banking coexist, customers expect consistency. Our omni-channel frameworks ensure that every interaction, mobile, web, call center, or branch, feels unified and informed.

Unified communication layer connecting CRM, support, and transaction systems.
Chatbots and AI assistants for 24/7 engagement with human-like responsiveness.
Centralized marketing automation for consistent outreach.
Seamless escalation paths between digital and human service channels.

Experience Analytics

Understand the customer journey end-to-end with actionable insights. NuWare’s experience analytics frameworks capture every touchpoint, sentiment, and conversion metric, helping banks refine service delivery.

Advanced NPS and sentiment analytics for experience optimization.
Real-time journey visualization dashboards.
Predictive churn modeling to identify at-risk customers.
Integration with CRM and campaign systems for faster feedback loops.

Process Automation

We apply RPA, AI, and workflow automation to optimize manual-heavy processes such as account reconciliations, payments, and KYC reviews. The result, faster throughput, reduced errors, and scalable efficiency.

RPA-enabled workflows reducing manual efforts by up to 60%.
Automated document processing and validation.
Intelligent case routing and escalation management.
Centralized control tower dashboards for full visibility.

Fraud Detection

Fraud prevention must evolve as fast as fraud itself. Our AI-powered detection systems use pattern recognition, anomaly detection, and behavioral analytics to identify fraudulent transactions in real time.

ML-based detection for transaction anomalies.
Adaptive scoring engines improving accuracy over time.
Explainable AI for regulator transparency.
Integration with existing KYC/AML infrastructure.

Loan Processing

Speed and accuracy define lending success. NuWare’s automated loan processing frameworks use AI models for document verification, eligibility scoring, and risk assessment, cutting loan approval times by 30–50%.

End-to-end loan origination automation.
Document ingestion and validation using OCR and NLP.
Credit decisioning with embedded regulatory logic.
Performance dashboards for portfolio monitoring.

Payment Modernization

Payments are at the heart of every bank’s ecosystem. We help modernize legacy systems to enable real-time, low-latency, and secure transactions.

Cloud-native payment infrastructure supporting ISO 20022 standards.
Integration with digital wallets, instant payment rails, and blockchain.
Automated reconciliation and fraud monitoring.
Future-ready architecture for scalability and compliance.

Master Data

Create a single, trusted view of critical business entities, from customers to products, to improve accuracy and compliance.

Master data hubs integrated with CRM, ERP, and risk systems.
Hierarchical models for cross-domain consistency.
Metadata and version control for traceability.
Business glossary alignment to ensure shared understanding.

Data Governance

Compliance starts with good data governance. Our frameworks establish policies, roles, and controls that ensure data quality, privacy, and transparency.

Data stewardship and access control models.
Automated data quality monitoring and remediation workflows.
Compliance alignment with BCBS 239, GDPR, and regional standards.
Data lineage tracking to improve audit readiness.

API Enablement

Open banking has redefined financial ecosystems. NuWare helps banks securely expose and manage APIs for innovation and collaboration.

API lifecycle management and developer portals.
Authentication, throttling, and rate-limiting controls.
Sandbox environments for third-party innovation.
Analytics on API performance and consumption.

Data Integration

Disconnected systems create operational blind spots. NuWare’s integration frameworks enable seamless, secure data movement across applications, cloud platforms, and departments.

API-driven integration with legacy and cloud systems.
Event-based pipelines for real-time data synchronization.
ETL automation for high-volume transaction data.
Pre-built connectors for leading banking platforms.

Risk Modeling

Identify, quantify, and manage risk through predictive modeling and scenario simulation.

Stress-testing frameworks for liquidity, credit, and market risk.
Machine learning models for loss forecasting.
Early warning systems for delinquency prediction.
Scenario-based dashboards for executive decisioning.

Credit Scoring

Improve lending confidence with AI-powered credit scoring models that assess creditworthiness with greater speed and accuracy.

Alternative data models for underserved customer segments.
Dynamic scoring models that learn from real-world behavior.
Automated approval systems integrated with core banking.
Continuous monitoring for model drift and recalibration.

Predictive Insights

Anticipate shifts in customer behavior, market trends, and risk exposures before they occur.

Predictive analytics for churn, cross-sell, and portfolio health.
Forecasting tools that blend historical and real-time data.
Business scenario simulations for strategic planning.
KPI-based alerting for proactive decision-making.

BI Dashboards

Translate complex data into actionable insights with intuitive dashboards that provide a 360° view of operations and performance.

Executive dashboards for credit, risk, and operational metrics.
Data visualization layers powered by Power BI and Tableau.
Real-time performance monitoring and drill-down capabilities.
Secure access with role-based permissions.

Portfolio Services

Give investment teams a clean view of risk, return, and exposure, and the plumbing to act on it.

Integrated data hub: market, reference, and research data in one governed source of truth.
Quant frameworks: descriptive → predictive → prescriptive analytics for allocation and rebalancing.
Research accelerators: NLP pipelines for filings, research notes, and earnings calls, explainable and audit-ready.
Reliability at scale: hybrid operations across SQL Server, Oracle, Sybase, and PostgreSQL with 24×7 DBA support, access controls, and patch governance.

Trade Platforms

Keep strategy execution sharp, and compliant.

Low-latency connectivity with seamless OMS/EMS and venue integrations.
Pre-trade controls and automated routing with embedded risk checks.
Always-on monitoring with alerting, incident response, and failover runbooks.
Security by design: least-privilege access, encryption, and regular updates.

Asset Coverage

Scale portfolios without re-architecting the stack.

Cross-asset analytics for equities, fixed income, and listed derivatives.
Centralized instrument onboarding and data dictionary to reduce friction.
Consistent factor, volatility, and liquidity pipelines across desks.

Market Analytics

Post-close, portfolio managers need to know, how did we do, why, and what now?
NuWare’s nightly analytics service ingests end-of-day data and produces a concise, drillable view of performance versus benchmarks (e.g., major indices), so PMs start the next session with facts, not guesswork.

Attribution & slippage by sector, factor, and instrument.
Benchmark comparison with configurable peer sets and custom indices.
Dealer-behavior & spread analytics (particularly valuable for fixed income).
Regime & liquidity flags to inform overnight exposure decisions.
Dashboards + PDF briefs in inboxes before markets open; complete lineage for audit and compliance.

Client Onboarding

Make onboarding simple for clients, and defensible for auditors.

Automated KYC/AML capture, screening, and periodic refresh.
Policy-driven entitlements across research, trading, and data products.
Straight-through workflows into downstream compliance and reporting systems.
360° client view with case management and SLA tracking.

Research Analytics

Give research desks the same rigor your trading desk expects.

Data science & NLP workbenches for unstructured content (news, transcripts, research).
Backtesting & calibration with reproducible notebooks, model registry, and approvals.
Scalable analytics pipelines to shorten time-to-signal and reduce one-off scripts.

Commission Workflows

Bring clarity, and control, to commission programs.

Centralized fee and allocation datasets with automated validation.
CSA/RPA-ready reporting and audit trails for regulators and counterparties.
Scenario analysis to align budgets with research value and coverage.

Compliance Solutions

Protect execution, and reputation.

Continuous monitoring across orders, communications, and entitlements.
Rules + ML to reduce noise and elevate true risk.
Case management with evidentiary trails; 24×7 platform oversight.
Security hygiene: access control, patch cadence, and configuration baselines.

Platform Integration

Healthcare payers depend on multiple, often disconnected systems. NuWare ensures these platforms work cohesively through robust, secure integrations that connect payers, providers, and partners. Our end-to-end framework enhances visibility, enables automation, and reduces inefficiencies across the value chain.

End-to-end integration across claims, provider, and policy systems.
Secure API-based data exchange between payers and healthcare partners.
Real-time visibility into eligibility, authorization, and reimbursement workflows.
Improved interoperability and data consistency across multiple platforms.

Fraud Detection

Fraudulent or erroneous claims are a significant cost burden for healthcare payers. NuWare deploys AI-powered analytics to identify anomalies and detect fraud before financial impact occurs. Our predictive models enhance investigative accuracy while reducing false positives and recovery time.

Predictive fraud models trained on historical and external data.
AI-driven anomaly detection to identify suspicious claims.
Real-time alerts to compliance and investigation teams.
Up to 30% reduction in fraudulent claim payouts.

Claims Processing

Manual claims handling slows down payer performance. NuWare’s AI-driven automation framework reimagines claims intake, validation, and adjudication, enabling faster and more accurate outcomes. This approach reduces errors, improves customer satisfaction, and lowers operational costs.

End-to-end automation of claim submission, validation, and resolution.
Integration with payer core systems for data accuracy and consistency.
NLP-based document processing for unstructured data.
40–60% reduction in processing time, improving customer satisfaction.

Payment Integrity

Ensuring every claim is processed correctly protects both financial and operational efficiency. NuWare’s Payment Integrity framework embeds real-time validation, audit trails, and AI-led verification to prevent duplicate or inflated payments.

Automated duplicate payment checks and error flagging.
Integration of medical policy rules for accurate adjudication.
Continuous audit readiness with traceable workflows.
Significant reduction in rework and financial leakage.

FHIR Implementation

FHIR has revolutionized healthcare interoperability. NuWare accelerates FHIR adoption through scalable API frameworks and cloud-native implementations that enable real-time health data exchange and compliance across organizations.

Implementation of FHIR servers and data models for real-time exchange.
API gateway design for scalable healthcare data management.
FHIR-compliant data validation, mapping, and transformation.
Improved interoperability between payers, providers, and patient apps.

HL7 & EDI Integration

Legacy standards like HL7 and EDI continue to anchor healthcare data movement. NuWare bridges traditional and modern systems through unified, automated integration layers that ensure data integrity and compliance.

Secure HL7 message routing between EMR, billing, and payer systems.
EDI transaction automation for claims, eligibility, and remittance.
Standards compliance across X12, HIPAA 5010, and CDA formats.
Real-time monitoring and validation to prevent data mismatches.

EHR & PMS Integration

Fragmented EHR and PMS systems create inefficiencies in patient and claims management. NuWare’s integration approach delivers continuity and consistency.

Unified data exchange between EHR, PMS, and payer systems.
Synchronization of patient demographics, encounters, and billing records.
Role-based access controls to protect PHI during transfer.
Reduced administrative workload and faster claims reconciliation.

Boomi Integration

Leveraging Boomi’s iPaaS capabilities, NuWare delivers fast, secure, and scalable healthcare integrations. Our low-code approach accelerates digital transformation while maintaining full visibility and governance.

Cloud-native integration using Boomi connectors for healthcare data.
Unified visibility and orchestration of multi-system workflows.
Scalable, low-code framework for faster deployment cycles.
Seamless interoperability across on-prem, cloud, and hybrid systems.

CMS Reporting

Accurate CMS reporting directly impacts reimbursements and ratings. NuWare’s automated frameworks streamline data collection, validation, and risk adjustment to deliver accurate, audit-ready submissions.

Automated extraction and validation of patient data for CMS submissions.
Risk scoring models calibrated for HCC and RAF accuracy.
End-to-end reporting workflows with version control and audit trails.
25–40% reduction in manual reporting time through automation.

Compliance Dashboards

NuWare’s AI-powered dashboards transform compliance tracking into a dynamic, real-time function. We centralize key indicators, automate audit preparation, and provide predictive insights into regulatory risks.

Unified visualization of compliance KPIs across systems and departments.
AI-based alerts for anomalies and documentation gaps.
Automated generation of audit-ready reports and evidence trails.
Continuous monitoring aligned with CMS, NCQA, and HIPAA frameworks.

HIPAA & HITRUST Compliance

Data privacy and security define trust in healthcare. NuWare embeds HIPAA and HITRUST controls into every workflow, ensuring compliance is continuous, automated, and verifiable.

Encryption, access control, and identity management embedded by design.
Regular risk assessments and gap analyses aligned with HIPAA Security Rule.
HITRUST-aligned policy templates and continuous control validation.
Automated evidence collection for audits and recertification cycles.

HEDIS & STAR Reporting

Quality ratings drive competitiveness for payers. NuWare automates HEDIS and STAR measure reporting with predictive insights, improving accuracy, and optimizing performance outcomes.

Data normalization across EMR, claims, and care systems.
Predictive modeling to identify at-risk metrics before reporting deadlines.
Built-in validation to ensure HEDIS and STAR measure accuracy.
Enhanced visibility into performance trends for targeted interventions.

Care Management

NuWare’s care management platforms unify patient data, care plans, and analytics into a single dashboard, enabling proactive intervention and measurable improvement in outcomes.

Unified dashboards tracking care plans, progress, and provider activities.
Predictive analytics to flag high-risk patients for early intervention.
Secure patient engagement portals for continuity of care.
Reduced readmission rates and improved care quality across the network.

Provider Network

Managing vast provider networks requires precision and automation. NuWare’s provider network solutions simplify credentialing, contracting, and directory accuracy through digital workflows.

Centralized provider master data management.
Automated credentialing workflows with real-time verification.
Smart search and match capabilities for provider directories.
Compliance-ready audit trails for regulatory validation.

Prior Authorization

Prior authorization processes often delay care. NuWare’s automation-first model accelerates approvals through intelligent validation, integration, and real-time decisioning.

AI-based validation of medical necessity and benefit eligibility.
Integration with payer systems for real-time decisioning.
Automated notification and communication workflows.
Up to 60% reduction in manual review and approval turnaround times.

Preauthorization Readiness

For organizations moving toward digital preauthorization, NuWare establishes scalable, compliant, and interoperable frameworks that ensure smooth transitions.

Standardized workflows for authorization requests and responses.
API-driven data exchange aligned with FHIR and HL7 protocols.
Validation mechanisms to ensure payer-provider data consistency.
Enhanced patient experience with faster approvals and transparency.

Commerce Integration

Unify your physical and digital storefronts to deliver consistent customer journeys and synchronized operations. NuWare’s integration services connect e-commerce platforms, POS systems, and logistics networks into a single operational ecosystem.

Seamless integration of online and in-store channels for unified commerce.
API-led connectivity between OMS, ERP, and CRM systems.
Boomi-powered data orchestration for real-time synchronization.
End-to-end visibility from product catalog to checkout to fulfillment.

Customer Unification

Gain a 360° view of every customer. NuWare consolidates fragmented data from loyalty programs, CRMs, and digital touchpoints into a single customer identity profile that powers personalization.

Unified customer data model integrating purchase history, behavior, and engagement.
Real-time identity resolution for cross-channel recognition.
Data governance and privacy compliance built into architecture.
Insights that drive segmentation, loyalty, and revenue lift.

Order Automation

Deliver faster with intelligent order routing and automation. NuWare’s order management frameworks streamline order processing from purchase to delivery while improving accuracy and efficiency.

Automated order capture, validation, and fulfillment workflows.
Dynamic inventory sourcing and multi-node routing.
Predictive demand balancing to reduce backorders and delays.
Real-time status tracking across all fulfillment channels.

Store Convergence

Bring digital convenience to physical stores and in-store experiences to digital shoppers. We help retailers converge channels with connected systems and data-driven in-store technologies.

Smart store enablement integrating POS, CRM, and digital kiosks.
Endless aisle experiences using cloud-hosted product catalogs.
Mobile checkout and contactless payments for seamless shopping.
Real-time synchronization between online orders and in-store fulfillment.

Demand Forecasting

Stay ahead of demand with predictive insights. Our AI-driven forecasting models analyze sales patterns, market trends, and seasonality to optimize inventory levels and replenishment cycles.

Machine learning models for accurate, SKU-level demand prediction.
Integration with POS and CRM data for holistic insights.
Automated forecast adjustments based on real-time sales velocity.
Reduced stockouts and excess inventory by up to 30%.

Logistics Management

Turn logistics into a strategic advantage. NuWare’s cloud-based solutions enable real-time tracking, optimized routing, and collaborative logistics networks.

Route optimization and last-mile tracking capabilities.
Integration with 3PL systems and carrier APIs.
Warehouse automation with IoT-enabled sensors and analytics.
Dynamic order allocation based on proximity and capacity.

Inventory Visibility

Visibility is the backbone of responsive retail. Our solutions unify inventory data across stores, warehouses, and online channels to deliver a single source of truth.

Centralized inventory control with real-time stock updates.
IoT-based stock level monitoring and automated replenishment.
Integration with ERP, WMS, and e-commerce platforms.
Analytics dashboards tracking turnover, holding costs, and KPIs.

Supplier Analytics

Strengthen your supplier relationships and improve procurement efficiency with data-driven insights.

Supplier performance scorecards for delivery accuracy and lead times.
Automated alerts for contract expirations and compliance deviations.
Predictive analytics for cost trends and negotiation optimization.
Integrated dashboards linking procurement, finance, and operations.

Data Platform

Create a unified data foundation that powers personalization, analytics, and decision-making.

Centralized data lake integrating CRM, e-commerce, and social data.
Scalable architecture built on Snowflake, Azure Synapse, or BigQuery.
Real-time pipelines for faster customer insights.
Built-in data governance and quality controls.

Loyalty Management

Customer loyalty isn’t earned once, it’s built continuously. NuWare designs loyalty ecosystems that reward engagement, not just purchases.

Unified loyalty programs integrated with POS and digital apps.
Real-time rewards redemption and personalization.
Analytics for member segmentation and campaign effectiveness.
API-first design for seamless partner integration.

Campaign Automation

Run smarter, faster campaigns. Our automation solutions orchestrate omnichannel campaigns that reach customers where they are, with messaging that resonates.

Rule-based and event-triggered automation for personalized outreach.
Cross-channel campaign orchestration (email, SMS, push, social).
Integration with CRM and customer data platforms for contextual relevance.
Built-in analytics to optimize campaigns for conversion and ROI.

Pricing Engine

Dynamic pricing built for today’s agile retail world. We design pricing models that adjust based on demand, seasonality, and competition.

AI-powered dynamic pricing models.
Elasticity-based forecasting for promotions.
Integration with POS and e-commerce systems.
Scenario simulation for margin optimization.

Sales Insights

Turn every sale into strategy. Our analytics dashboards reveal performance trends across channels, products, and regions.

Unified dashboards integrating POS, ERP, and CRM data.
Category and channel-level performance analysis.
Predictive analytics to identify best-selling combinations.
Real-time margin and discount performance tracking.

Customer Behavior

Decode the modern shopper. NuWare’s AI-driven behavioral analytics help retailers understand why customers buy, what influences them, and when they’re likely to return.

Behavioral segmentation using digital footprints and purchase data.
Journey analytics tracking path-to-purchase and churn risk.
Personalization insights for tailored messaging.
Cohort-based trend identification for targeted campaigns.

Promotion Analytics

Measure what works. Our promotion analytics suite helps optimize campaign ROI and fine-tune spend efficiency.

Comparative performance analytics for offers and discounts.
Attribution modeling across online and offline channels.
Integration with POS and marketing data sources.
ROI measurement by campaign, product, and channel.

Store Performance

Empower store managers with real-time, data-driven decisions.

Operational KPIs: footfall, conversion rates, and dwell time.
AI-driven staffing and layout optimization.
Centralized dashboards for regional and national store performance.
Predictive analytics for stockout prevention and sales uplift.

Campaign Orchestration

Coordinate complex marketing efforts across multiple channels effortlessly.

Workflow automation for multi-channel campaigns.
Integration with CDPs, CRMs, and loyalty systems.
Drag-and-drop orchestration of audience segments and triggers.
Built-in analytics for performance optimization.

Journey Automation

Design journeys that mirror real customer behavior.

Visual journey builders for lifecycle campaigns.
Trigger-based communication for engagement and retention.
Integration with real-time behavioral data.
A/B testing and path optimization for higher conversion.

ROI Attribution

Measure what matters. Our attribution frameworks connect marketing actions directly to revenue outcomes.

Multi-touch attribution models for online and offline campaigns.
Real-time reporting on channel performance and spend ROI.
Predictive models for future campaign planning.
Unified dashboards integrating media and sales data.

Content Optimization

Deliver the right message, at the right moment, to the right customer.

AI-driven content recommendations and personalization.
Automated testing and scoring of creative assets.
Integration with CMS and digital experience platforms.
Continuous optimization through engagement analytics.

FINTECH

Empowering Financial Markets through Intelligent Automation

Accelerating Digital Transformation for Investment Firms

BANKING

Reimagining Customer Engagement and Smart Banking Operations

Transforming the Future of Banking Experiences

HEALTHCARE

Connecting Payers, Providers, and Patients through Smart Platforms

Driving Compliance and Care through Digital Innovation

RETAIL

Delivering Personalized, Connected, and Smart Retail Experiences

Empowering Retail with Data-Driven Intelligence

Digital Onboarding

Personalized Banking

Omni Engagement

Experience Analytics

Process Automation

Fraud Detection

Loan Processing

Payment Modernization

Master Data

Data Governance

API Enablement

Data Integration

Risk Modeling

Credit Scoring

Predictive Insights

BI Dashboards

Technology built for the pace, and rules of the markets

Portfolio Services

Trade Platforms

Asset Coverage

Market Analytics

Client Onboarding

Research Analytics

Commission Workflows

Compliance Solutions

Redefining Healthcare Efficiency Through Intelligence, Automation & Trust

Platform Integration

Fraud Detection

Claims Processing

Payment Integrity

FHIR Implementation

HL7 & EDI Integration

EHR & PMS Integration

Boomi Integration

CMS Reporting

Compliance Dashboards

HIPAA & HITRUST Compliance

HEDIS & STAR Reporting

Care Management

Provider Network

Prior Authorization

Preauthorization Readiness

Omnichannel Commerce & Experience

Commerce Integration

Customer Unification

Order Automation

Store Convergence

Demand Forecasting

Logistics Management

Inventory Visibility

Supplier Analytics

Data Platform

Loyalty Management

Campaign Automation

Pricing Engine

Sales Insights

Customer Behavior

Promotion Analytics

Store Performance

Campaign Orchestration

Journey Automation

ROI Attribution

Content Optimization